Aeroflot was awarded the Skytrax World Airline Awards in the nomination of “The Best Airline in Eastern Europe”, according to a press release received by Lenta.ru. For the fifth consecutive time and six times overall, Aeroflot was awarded with this prize.
The award ceremony took place on June 20 at the 52nd Paris International Air Show in Le Bourget.
“Becoming the best in Eastern Europe for the sixth time is a great honor,” head of Aeroflot Vitaly Saveliev said
"Our achievements are the results of effective management, hard work of our personnel and dedicated efforts of every single team. We keep a high bar, but we intend to raise it even higher. Our goal is to become the best airline in Europe under the Skytrax World Airline Awards, that should result in an outstanding service for our passengers and lead Aeroflot in the global scale,” he added.
The World Airline Awards, unofficially called the “aviation Oscar,” is awarded annually by Skytrax British consulting agency - leading global appraiser for airline quality and airport services.
The compiled rating is based on the results of the world’s largest passenger satisfaction survey. It was held from August 2016 to May 2017 by online voting in English, Spanish and Chinese. More than one hundred thousand passengers from different countries took part in voting procedures.
The rating has covered 320 airlines worldwide. Almost 50 indicators were evaluated in three major categories: “Ground and airport services”, “Off-board product” and “Cabin crew services”.
Aeroflot has always participated in the rating evaluation to be officially recognized as an elite airline. In 2016, Aeroflot received the Skytrax “four stars” out of five and became the first Russian airline to receive such recognition. This means that Aeroflot's service quality is matched with global market leaders such as Air France, Lufthansa, British Airways and Emirates, and in some ways even outperforms European competitors.
The number of stars in the airline's rating directly affects the growth of its capitalization.